Our founder, Judy Herberger, has been working as a Registered Nurse for more than 40 years in a variety of professional settings. Most recently, she has spent over 20 years working with injured workers. As a result, Judy saw the need for Nurse Case Managers who are able to see the whole picture – Nurse Case Managers who will be in service to and work effectively with everyone involved: the injured worker, the employer, the insurance company, and the team of medical professionals.
Judy believed it was possible to build a company that set as its foundation a commitment to communication and to doing exactly what it says it will do – in a professional, yet personal manner.
As a result, Assurance Case Management, Inc. became a reality during the cold and rainy winter of 2000 with its sites set on offering Nurse Case Management throughout the state of Washington and the Great Pacific Northwest.
Judy knew that the need extended beyond the Great Pacific Northwest and within the first year, she expanded her company to be able to provide services in all geographic areas of Washington, Oregon, Idaho and Alaska.
Growing from a local Nurse Case Management company which started almost 17 years ago, Assurance Case Management, Inc. has continued to grow and expand our network and offerings and now reaches out nationally with the same goal and commitment to provide the resources of a large company with the personalization and communication of an independent case manager.
- Herberger is an active member of Certified Case Managers of America (CCMA)
- Professionals in Workmen’s Compensation (PWC)
- Washington Self-Insurer’s Association (WSIA)
- American Association of Legal Nurse Consultants (AALNC)
- Puget Sound Association of Legal Nurse Consultants (PSALNC)
- American Association of Life Care Planners (AANLCP)
We are committed to doing exactly what we say will do – and doing it right, the first time.
We problem-solve the dynamic and personal nature of each individual claim to meet those challenges; and continue our oversight to identify and make any necessary adjustments that are needed to insure claim progression.
Our reputation, dedication, integrity, knowledge and personal commitment to our customers combine to streamline the process and help the injured worker return to optimal functioning capacity – all while minimizing costs and delays in their return to work.
We are able to provide the resources of a large company with the personalization and communication of an independent case manager.
Our Commitment to you the Customer is to work hard for each claim/claimant you assign to us. We will strive to resolve each case in a timely manner always with the intent to return the claimant to maximum medical improvement and full work status.
Our nurses are experts in their field and are respected in the industry for their professional, yet personal, commitment to everyone who is involved in the claim: the insurer, the medical professionals, and the injured worker.We get results!